📧 Support

Frequently Asked Questions

How do I play Block Unite?

Tap any column on the grid to drop the block shown as NEXT into that column. Blocks fall to the lowest empty row. When two or more identical blocks touch each other, they merge and double in value. Keep merging to reach 2048 and beyond!

What are the special abilities (UNDO, TRASH, SMASH, MIX)?

UNDO reverses your last block placement. TRASH discards the current block so you can skip to the next one. SMASH lets you tap and destroy any block on the grid to open up space. MIX shuffles the order of upcoming blocks. Each ability costs gems to use.

How do I earn gems?

Gems are earned by completing achievements and claiming daily bonuses. Log in every day for a 7-day streak — rewards increase each day, from 5 gems on Day 1 to a special gift on Day 7. You can also watch optional ads to earn extra gems.

How does the leaderboard work?

Your highest score is automatically submitted to the global leaderboard. Choose a nickname in the Profile screen to appear publicly. The leaderboard has three categories: Top Score, Most Blocks Merged, and Most Active. An internet connection is required.

Can I play offline?

Yes! Block Unite works fully offline for gameplay. Your scores will sync to the leaderboard the next time you connect to the internet.

How do achievements work?

There are 31 achievements organized into milestone categories such as Score Milestones, Block Value Milestones, and more. Complete them to earn bonus gems and track your overall progress. You can view your achievements from the main menu.

My game progress was lost. What can I do?

Game progress is saved locally on your device. Avoid deleting the app without noting your account details. Your leaderboard nickname and score are saved in the cloud — if you log back in with the same account, your cloud data will be restored.

Is Block Unite free?

Yes, Block Unite is completely free to download and play. The game may show optional ads. Special abilities require gems, which are earned through gameplay — no purchase necessary.

I found a bug. How do I report it?

Please email us with your device model, operating system version, a description of the bug, and steps to reproduce it if possible. Screenshots are always helpful. We read every message and appreciate your help making Block Unite better!

Can I suggest new features?

Absolutely! We love hearing from our players. Send us your ideas via email — we read every message and your feedback shapes the future of Block Unite.